CRM Car Dealerships
A CRM for car dealerships that keeps every shopper in one place
Calls, texts, emails, web chats and social DMs from shoppers all land in one conversation view. Every test drive, quote and payment is tracked in a pipeline built around how car dealerships actually work, from first inquiry to repeat business.
Serving car dealerships anywhere in the US. No contracts.
Why choose Ideally for CRM for car dealerships
What gets in the way
- Internet leads are answered too slowly
- Service customers are never marketed to for sales
- Lead sources are hard to attribute
How we help
- Every call, text, email and DM lands in one inbox per contact, so nothing depends on who saw it first.
- Pipeline stages show exactly which leads need a follow-up today, and automations handle the routine ones.
- Review requests and repeat-visit reminders go out automatically after every job or visit.
What’s included in CRM for car dealerships
One inbox for every channel
SMS, email, calls, web chat, Facebook and Instagram messages from shoppers in one thread.
A pipeline for test drives
Stages designed for car dealerships, from new inquiry to test drive booked to won.
Calendars and reminders
Online booking for test drives with confirmations and reminders that cut no-shows.
Quotes, invoices and payments
Send estimates, collect deposits and take payment by text.
Lead source tracking
See which ad, listing or referral each lead came from.
Mobile app
Reply to leads and update deals from your phone, wherever you are.
How we set up CRM for car dealerships
- 1
A shopper messages you about used vehicles
- 2
The conversation opens in your unified inbox and a contact is created
- 3
You send a quote and book a test drive from the same screen
- 4
The deal moves through your pipeline and the review request goes out after the job
More for car dealerships
CRM works best alongside the rest of Ideally, on one platform.
Everything for car dealershipsDo you work with car dealerships anywhere in the US?
Yes. Ideally works with car dealerships nationwide. Onboarding, support and reporting all happen online, so location is never a barrier.
How is CRM for car dealerships different from a generic setup?
We build around how car dealerships win business: the test drives you book, the shoppers you serve, and services like new vehicles and used vehicles.
Is there a limit on contacts or users?
No. Plans include unlimited contacts and unlimited users.
Can you move my data from my current CRM?
Yes. We import your contacts, and we can help map your existing pipelines and tags.
See what we would build for your business
A 30-minute call. We look at how shoppers reach you today and show you what we would set up first.
No contracts. Cancel anytime.